Job offers

Job Responsabilities / Description

• You are driving the architecture and the implementation, coding, hands-on of the ServiceNow product as well as the integration with other systems.
• You ensure that the solutions delivered to business units are engineered in accordance with corporate architecture and infrastructure standards.
• Relying on ServiceNow's best practices implementation framework, you review design documents as well as code and you ensure the standards are adhered to for any implementation.
• This is solely an individual contributor role, with no team to lead.

Competencies/Skill-sets required-

• Minimum 7-8+ Years of Experience with specific Cloud implementation knowledge in architecting solutions for ServiceNow or similar ITIL implementations.
• ServiceNow implementation knowledge and hands-on experience, code review is strongly preferred.
• Working and hands-on knowledge of ITSM, IT Business management, CMDB, ServiceNow discovery, Service portal, Integrations product lines (must-to-have).
• Minimum of 7+ years of web based applications design and systems integrations via REST, JSON, SOAP, Web services, XML (must-to-have).
• Technical and hands on knowledge of the following languages: Java, HTML, JavaScript, LDAP/Active Directory, Jelly scripting, Angular JS, HTML (must-to-have).
• 7-8+ years of relevant software development and/or engineering management experience (good-to-have).
• Knowledge of best practices for the full software development lifecycle, including coding standards, code reviews, source control management, build processes, testing and operations (good-to-have).

Location: Madrid, Spain

TO APPLY SEND US YOUR CV* AT: hr-emea-itsc@holcim.com

*By applying to this job you expressly agree to the processing of all the above (personal) data, including any special categories of (personal) data entered by you or attached as a document, in accordance with the privacy policy of HOLCIM EMEA Digital Center. You have the right to request from us access to and rectification or erasure of your personal data or restriction of processing concerning you and to object to processing as well as the right to data portability in accordance with the EU General Data Protection Regulation.Click the Privacy policy to see the details.

Description

The Functional Consultant is responsible for managing, enhancing, supporting and maintaining
IT solutions that support business processes (development and administration of integrations
and APIs through Mulesoft). This position is expected to work closely with the business
representatives to provide collaborative solutions and practices to improve the business through
technology and process.
The position works closely with third party partners (offshore and nearshore) and is able to
effectively collaborate in this set up.

Responsibilities

• Manages change requests on regional applications in adherence to regional change management processes and internal control requirements. Supports evolution of existing models and application maps.
• Analyzes, implements and follows up to deliver a technical solution aligned with the
  agreed business processes and following the established governance and applicable
  guidelines and policies. Figures out the processes necessary to get things done
• Ensures that the solution is delivered on time, budget and quality. Promotes an adequate
  prioritization of activities.
• Takes on new opportunities and tough challenges with a sense of urgency, high energy
  and enthusiasm.
• Build and maintain strong relationships with the business.
• Steps up to handle tough issues and readily takes action on challenges, without
  unnecessary planning.
• Focuses efforts on continuous improvement, identifying and seizing opportunities for
  synergy

Position Requirements

• University degree in the field of computer science, engineering, administration and/or
  related field for which provides business advice. A Master’s degree is strongly preferred.
• 5+ years of experience in the area of integration ( SAP PO , HCI ) .Three years of
  experience in MuleSoft Anypoint Platform.
• Good technical experience on various components of Anypoint Platform like Anypoint API
  Platform, Enterprise Service Bus and Messaging Queues.
• Advanced skills in communication protocols, API development, web services SOAP /
  REST, security, Java development, databases.
• Use CI / CD tools like Jenkins, Maven and GitHub during the development and deployment.
• Knowledge of AWS and ELK Platform. UX Experience oriented.
• Pursues everything with energy, drive and the need to finish. Persist in accomplishing
  objectives despite obstacles and setbacks.
• Experienced with systems design and development from business requirements analysis
  to day-to-day management.
• Adapts quickly to changing resource requirements and enjoys multi-tasking applying
  knowledge of the organization (internal structures, processes and culture) to advance
  multiple objectives
• Pushes self and helps others achieve results. Partners with others to get work done.
  Works cooperatively with others across the organization to achieve shared objectives
• Works effectively with third parties (including offshore and nearshore service providers).
• Assist in prioritizing and executing tasks in a high-pressure environment.

• Excellent written, oral and interpersonal communication skills in English. Spanish,
  French, Arabic, German and/other languages used in the countries in which we operate
  would be an advantage.

• Excellent written, oral and interpersonal communication skills in English. Spanish,
  French, Arabic, German and/other languages used in the countries in which we operate
  would be an advantage.

• Ability to effectively work in a team-oriented and collaborative environment.

• Highly motivated and attentive to detail.

Other Information

• Work in a dynamic environment, under agile methodologies. Experience working with
  agile methodologies will be a plus (Using tools like Trello, Kanbanize, JIRA....)
• Value inclusion within the day to day responsibilities by respecting others’ perspectives/
  convictions, engaging others’ opinions, creating a safe environment where people, ideas
  and opinions are valued within the team / “internal” customers and external partners.
• Respect and take into consideration diversity by valuing different world views, challenges
  and cultures that represent all walks of life and all backgrounds.
•  Is sensitive to how people, cultures and organizations function. Deals comfortably with
  organizational politics. Steer through the organizational maze to get things done.
•  Demonstrates positive thinking mindset, consistently identifying highlights.
•  Shows a can-do attitude in good and bad times and acts as a role model in terms of
  ethics and self awareness.
•  Ability to travel within the region for extended periods of time in a row (up to 40% in a
  year).

TO APPLY SEND US YOUR CV* AT: hr-emea-itsc@holcim.com

*By applying to this job you expressly agree to the processing of all the above (personal) data, including any special categories of (personal) data entered by you or attached as a document, in accordance with the privacy policy of HOLCIM EMEA Digital Center. You have the right to request from us access to and rectification or erasure of your personal data or restriction of processing concerning you and to object to processing as well as the right to data portability in accordance with the EU General Data Protection Regulation.Click the Privacy policy to see the details.

Description

Under the general direction of the I&O SRE & Technical Process Manager, the Edge Site
Reliability Engineer is responsible for driving continuous improvement in uptime, availability,
reliability, massive automation, and the evolution of systems to drive improving customer
experience. He/She works in close collaboration with peers in Digital Engineering,
Applications, Operations, Security, Enterprise Architecture, Process Management and
Global SRE to drive service evolution. The outcome is robust operational capabilities married
with product evolution that delivers results for the business.

The Edge SRE is also responsible for the availability of the digital applications in which
he/she is involved either in the cloud and on premises.

He/She might spend ~50% of their time in hands-on Operations within the Product Teams
for SLO attainment and their remaining time:

• Engaging in healthy design debate to achieve a suitable balance between cost
• optimization and reliability.
• Providing expert consulting services within Product Teams to drive the minimization
• of manual tasks through mass automation and self healing capabilities.
• Leading the postmortem process and outcomes whilst encouraging blameless review
• of defects / service impacts and identifying ways to improve.
• Influencing the adjustment of the end-to-end operations, release processes and
• technologies to drive attainment of SLO targets and increase product reliability.

Responsibilities

• Guarantee the general system uptime, focus on availability to comply with the defined SLA, SLO and SLI.
• Define metrics. As applications evolve over time, edge SRE is responsible for adapting the right SLI and SLO and identifying significant projects that result in substantial cost savings or revenues.
• Spend <=50% of their time spent on hands-on Operational run activities (toil). The remaining 50% should be focused on reliability, performance and efficiency improvements for Products
• Supports the Problem Management process and Root Cause Analysis following P1
  incidents by promoting:
  o Error budget control.
  o Post mortem culture. Let’s learn from the errors.
  o React under security breach and promote an incident protocol.
• A strong relationship with the security and operation team to support continuous
  improvement of security assessments regarding
  o Patching.
  o Vulnerabilities.
  o Secrets/Keys/Certifications.
  o Compliance (Agents/clients installed)
• Release strategy. Defining the involved parts, creating guidelines for version
  control and name conventions, recommended testing phases and releases.
•  Contribute to new demand assessment by providing technical validation of the
  demand and is in charge of the reliability engineering component of the demand.
•  Continuous improvement functions as eliminating toil , learning through Chaos
  engineering testing, creating and collaborating on improvement plans. Relation with
  business continuity, helping with the assessment if it is required, doing or participating
  in the DR design and reviewing the runbooks. Helping to prepare for Chaos
  Engineering tests.
•  Participate in communication strategies, showing zone technical trends, reports of
  his/her function and helping to prepare the training path for a new edge SRE with
  recommended readings, practices and training if it is required..
  •  Maintain and review technology solutions catalog.
  •  Providing early engagement consulting to discuss specific architectures and design
    choices in detail, and to help validate assumptions with the help of targeted
    prototypes
  •  To assist in ensuring that the Infrastructure & Operations practices & processes are
    aligned with:
  •  LafargeHolcim business objectives and priorities (Health & Safety,
  • Communication, Distribution Model, Innovation, ...)
  • LafargeHolcim IT infrastructure strategy
  •  LafargeHolcim Identity Management Systems
  •  LafargeHolcim Business Systems
  •  LafargeHolcim IT Security Policies and Directives
  •  LafargeHolcim Demand, Project Portfolio and Finance Management Policies
    and standards.

Position Requirements

Education/Qualifications

• Bachelor’s Degree in Information Technology or related discipline.
• Distinctive qualifications relating to his/her area of expertise.
•  Preferred AWS solution architect certification and/other public cloud service providers.

Experience 

• Experience working in devops team
• Previous experience in this role is desirable
•  Proven experience collaborating in technical designs oriented to availability and
  reliability.
•  Experience in using and integrating cloud solutions.
• Experience designing for scalability, capacity planning and resource
  management
•  At least 3 years or more of experience in Cloud and Devops teams,
• At least 7 years experience in Applications, Infrastructure, Storage, Platforms

Knowledge and Skills

• Well versed and proficient on Automation Tools for IaaS / PaaS services such
  as:

  • Infrastructure as a Code (i.e Cloud Formation,Terraform, Azure RM ...
    etc)

  •  Cloud most used mark-up languages (YAML, JSON)

  •  Configuration Management Tools (i.e AWS System Manager, Ansible,
    Chef , Puppet ... etc)

  •  Scripting for Operations (i.e Bash, PowerShell, Python.. etc).

  •  Source Control Management (Git, bitbucket, gitlab, github)

  •  CI/CD Orchestration Tools (i.e Bitbucket pipelines, Jenkins, CircleCI,
    Github Actions, AWS Code Deploy, Azure DevOps....etc).

•  Proficient in Operation IaaS services on at least one cloud service provider (AWS - preferred, Azure or GCP) in following domains

  • Compute

  • Network

  •  Storage

  •  IAM

•  General awareness of containerization technologies (AWS EKS/ECS/ECR, Kubernetes, Docker, etc.)

•  General awareness of microservices/serverless technologies (Lambda, Azure Functions)

• Infrastructure Monitoring Tools (i.e CloudWatch, New Relic, Data Dog, ELK , Telegraf, Checkmk, Alaloop, AppDynamics ... etc).

• Vertical Knowledge of technology solutions and ability to learn, understand, and

• Work quickly with new emerging technologies, methodologies, and solutions in the Cloud/IT technology space. He/ she might participate in proof of concepts and help or perform technical design if it is required.

Language Requirements

English and Spanish required

Travel Requirements

Occasional International travel

Other Information

• Preferred technical/functional skills:
  • Knowledge in Network and Security technologies ( SDWAN( Meraki, velocloud), MPLS, Cisco and Nexus switches, Cisco Routers, Cisco firewalls ( ASA, FPR) and Load Balancers i.e F5/Netscaler).
  • Understanding of Converged Infrastructure(i.e VMware+Cisco UCS+EMC Storage) and HyperConverged (i.e Nutanix)
  •  Knowledge of Citrix solutions (namely XenApp)
  • Understanding of VOIP and Call centre technologies / architectures /operations.
  • Identity Access Management:. Understanding of Identity Lifecycle, access management, Identity Federation, provisioning, certification, governance,
  • Active/Google Directory, MFA, Anti-virus and security, SAP-GRC, Sailpoints, Okta, Ping, etc.)
  • General Distributed Systems Understanding (i.e DBaaS, Hadoop Based Systems, Kafka ... etc)
  • Knowledge in relational databases (Oracle, MS SQL Server, PostgreSQL, MySQL) and non relational databases (MongoDB, Redshift, Coachbase....).
  •  Virtualization and Containerization Technologies (i.e Kubernetes, Docker, Tunzu, VMware on AWS ... etc)
  • SAP Systems (BASIS administrators)
  • Disaster recovery tools (Druva, CPM, etc.)
  • End-to-End Monitoring tools (appdynamic, Dynatrace)

TO APPLY SEND US YOUR CV* AT: hr-emea-itsc@holcim.com

*By applying to this job you expressly agree to the processing of all the above (personal) data, including any special categories of (personal) data entered by you or attached as a document, in accordance with the privacy policy of HOLCIM EMEA Digital Center. You have the right to request from us access to and rectification or erasure of your personal data or restriction of processing concerning you and to object to processing as well as the right to data portability in accordance with the EU General Data Protection Regulation.Click the Privacy policy to see the details.

Description

The User Lifecycle Management DevOps engineer is responsible jointly with the team to deploy
and offer reliable tools and associated processes which enable the users lifecycle management
activities for employees (IAM workforce) and third parties (Customer identity and access
management) during the whole user lifecycle processes within the EMEA Region, supporting also
the single sign on, privileged access management and Multi Factor Authentication.

Responsibilities

• Conclude, maintain and improve EMEA’s Identity and Access Management solution including connector configuration, custom rule development, workflow configuration and third party system integration
• Conclude, maintain and improve the customer identity and access management solution supporting B2B and B2C scenarios
•  Develop an effective plan for applications on-boarding and integration
•  Optimize automatic access rights provisions
• Perform analytical role mining and entitlement analysis
• Provide support with respect to building, configuration, and architecture of EMEA identity platform
•  Conclude maintain and improve Single sign on, Multifactor Authentication and privilege Access management solutions
• Support and manage dynamic infrastructure as a code based on public cloud technologies

Position Requirements

• Information technology University degree or equivalent experience
• At least 5 years of experience programming in JAVA
• At least 3 years of experience on IAM workforce performing architecture, implementing
  and maintaining workforce IAM solutions, ideally with Sailpoint IAM solutions (Identity IIQ
  or identitynow)
• Hands on sound experience working with Federation Protocols (Oauth, SAML, OpenID),
  and Single Sign On integrations
• Previous experience designing and implementing Privileged Access Management
  solutions (Cyberbark, safeguard...)
• Works effectively with third parties (including offshore and nearshore service providers)
• Assist in prioritizing and executing tasks in a high pressure environment
• Excellent written, oral and interpersonal communication skills in English. Spanish, French,
  Arabic, German and/other languages used in the countries in which we operate would be
  an advantage.
• Extensive experience working in a team-oriented and collaborative environment.
• Previous experience working with CIAM Products (SAP CDC (gigya), Forgerock or WSO2
  would be an advantage
• Knowledge in DevOps tools and Operations (Jenkins, Cloud formation, Elastics) would be
  advantage
•  Knowledge in order language different to java for backend development such python is
  also and advantage
• Previous experience working with AWS cloud technologies on DevOps mode in advantage

Other Information

• Value inclusion within the day to day responsibilities by respecting others’ perspectives/ convictions, engaging others’ opinions, creating a safe environment where people, ideas and opinions are valued within the team / “internal” customers and external partners.
• Respect and take into consideration diversity by valuing different world views, challenges and cultures that represent all walks of life and all backgrounds.
• Is sensitive to how people, cultures and organizations function. Deals comfortably with organizational politics. Steer through the organizational maze to get things done.
• Demonstrates positive thinking mindset, consistently identifying highlights.
• Shows a can-do attitude in good and bad times and act as a role model in terms of ethics and self-awareness.

TO APPLY SEND US YOUR CV* AT: hr-emea-itsc@holcim.com

*By applying to this job you expressly agree to the processing of all the above (personal) data, including any special categories of (personal) data entered by you or attached as a document, in accordance with the privacy policy of HOLCIM EMEA Digital Center. You have the right to request from us access to and rectification or erasure of your personal data or restriction of processing concerning you and to object to processing as well as the right to data portability in accordance with the EU General Data Protection Regulation.Click the Privacy policy to see the details.

Description

The Regional Network & Communication Information Security Specialist function is responsible
for the operations that ensure the security of the network and communication services of the
EMEA region. He/She has a special focus on the integration of the best practices from
IT/Cybersecurity and OT Technologies into the daily operations of the Cement plants.

Under the supervision of the EMEA Network & Communications Supervisor, the EMEA Network
& Communications Security Specialist is a key player in the IT/OT convergence project
activities, and is responsible for providing L1/L2/L3 support to the network and communication
security services.

Responsibilities

• Assist and deploy policies within the IT/OT framework.
• Actively participate in the delivery activities related to IT/OT convergence projects.
• Isolate cement plants’ network from the office network, by implementing the so-called
  “bridge” firewalls and the different network segments as per the IT/OT Holcim Security
  Standard.
• Keep industrial firewalls hardened and with the right level of automation and
  configuration; housekeeping the rulesets ensuring the maximum efficiency.
• Provide periodic support to cement plant managers or local internal control teams on
  information sharing to fulfill Minimum Control Standards in the OT environment.
• Create segmentation inside the OT networks, ensuring the availability of the automation
  network.
• Provide top-notch technical expertise to monitor IT/OT networks for security threats or
  unauthorized users.
• Be a key stakeholder to the security projects in the scope of the department.
• Provide technical support to operational issues for both network and communication
  services
• Automate the environment to proactively improve the delivery of the security services.
• Deploy the relevant monitoring tools and have the correct mindset to ensure proactive
  corrections and fast incident resolution.
• Leverage and maintain appropriate tools to ensure configuration management and
  capacity planning.
• Ensure efficient collaboration with Delivery, Security, EUS, I&O and the rest of the IT
  Services teams.
•  Ensure the consistent and up to date technology & security skills.
• Work with external suppliers to source hardware and software solutions to network
  security issues.
• Deploy, test and maintain security systems such as VPNs, firewalls and email security.
• Ensure that current network system security is suitable for future requirements of Holcim.
• Identify compromised machines and report on security measures taken to address
  threats.
• Analyze security risks and develop response procedures.
• Developing and testing software deployment tools, firewalls and intrusion
  detection/prevention systems.
• Creating security documentation for users, assisting in disaster recovery and gathering
  evidence regarding cybercrimes.
• Work proactively on root cause analysis, problem solving and standard operating
  procedures creation.
• Conducting regular security audits and preparing security status reports.
• Ensure the Service Level commitments are respected by monitoring the main KPIs.
• Follow and enforce the security, internal control and standardization principles defined by
  the Group and regional teams.
• Work on the efficient transfer of delivered services into the run organization (service
  introduction)

Position Requirements

• Level of education/qualifications normally required:
  • Graduate degree in Computer Science, Engineering or related discipline with an IT focus
  • A professional industry certification; experience in networking systems, information technology, or network security is a must.
  • Advanced Professional certification in network domain ( CCNA, CCNP, CCSP) AWS Certified Advanced Networking is a plus.
• Specific work experience:
  • Broad technical knowledge of IT with at least 6 years experience.
  •  Experience within IT/OT environments.
  • Well versed in multiple security technologies such as SIEM; Intrusion Detection
    Systems; Next Generation Firewalls; Deep Packet Inspection; Layer 7 filtering; Web
    Proxy/Content Filtering; PKI, Radius, Log Analysis, vulnerability management, etc.
  • Broad knowledge of business-impacting security scenarios and viable methods to
    detect these scenarios.
  • Experience working with 3rd party providers
  • Experience working on projects
  • Work experience in a related industry setting (cement, aggregate, ready-mix or other
    manufacturing industries) is a plus
  • Experience working with international teams is a plus
  • Experience with DevOps tools (Ansible, Terraform) is a plus.
• Technical / functional skills:
  •  Deep understanding of running IT services in regards to technology and processes.
  • Knowledge of existing and emerging hardware and software technologies and IT
    architectures.
  •  Strong competency in developing efficient and effective solutions to diverse and
    complex business problems.
  •  Ability to implement IT security policies and governance.
  •  Deep knowledge of Cisco firewall technologies (ASA, Firepower).
  •  Deep knowledge of Network infrastructure (WAN / Internet, LAN / Wireless LAN,
    Perimeter Security, VPN) and related products, manufacturers and APIs
    •  Cisco
    • Meraki
    •  AWS
    •  Solarwinds
  •  Deep knowledge of proxy and web filtering solutions (Forcepoint specifically, Zscaler,
    Umbrella...)
  • Knowledge of DNS protocols and manufacturers (Infoblox, Route53, etc.)
  • Good understanding of incident, problem and change management processes and
    procedures as well as ticketing platforms
  • Proven analytical and troubleshooting abilities
• Behavioral / managerial competencies:
  • Ability to communicate openly and effectively with IT management, Business Units
    management, with other IT managers, with staff, and with many diverse constituencies
  • Ability to work decisively under heavy workload considering the criticality, urgency and
    extended work hours required to ensure the availability of the service in accordance to
    service level commitments
  • High willingness to drive transformation and service improvement
  • Strong customer / end-user / client service orientation
  • Highly self-motivated and directed
  • Keen attention to detail
  • Capability for problem solving, decision making, sound judgment, assertiveness

Language Skills

• Excellent English (written & spoken).
• Other languages (Arabic, French etc.) in the EMEA region are a plus

Mobility requirements (time spent traveling internationally, nationally, etc.): 10%

Other Information

• Value inclusion within the day to day responsibilities by respecting others’ perspectives and convictions, engaging others’ opinions, creating a safe environment where people, ideas and opinions are valued within the team / “internal” customers and external partners.
• Respect and take into consideration diversity by valuing different world views, challenges and cultures that represent all walks of life and all backgrounds.
• Is sensitive to how people, cultures and organizations function. Deals comfortably with organizational politics. Steer through the organizational maze to get things done.
• Demonstrates positive thinking mindset, consistently identifying highlights.
• Shows a can-do attitude in good and bad times and acts as a role model in terms of ethics and self awareness.
• Ability to travel within the region for extended periods of time in a row (up to 10% in a year).

TO APPLY SEND US YOUR CV* AT: hr-emea-itsc@holcim.com

*By applying to this job you expressly agree to the processing of all the above (personal) data, including any special categories of (personal) data entered by you or attached as a document, in accordance with the privacy policy of HOLCIM EMEA Digital Center. You have the right to request from us access to and rectification or erasure of your personal data or restriction of processing concerning you and to object to processing as well as the right to data portability in accordance with the EU General Data Protection Regulation.Click the Privacy policy to see the details.